Digitoll: What your business needs to know
Digitoll is Norwegian Customs’ digital solution for receiving and processing information about goods entering Norway. It supports faster, safer and more efficient border crossings, while requiring closer coordination between importers, exporters, carriers and customs representatives.
For your business, the key is preparation: accurate shipment information and supporting documents must reach the right parties in time.
Key implementation dates
15 September 2026 — Mandatory digital reporting
Digital notification and disclosure of transport and consignment information to Norwegian Customs become mandatory.
1 March 2027 — Customs declarations by border crossing
Customs declarations must be submitted no later than at border crossing, and the direct transport scheme will be discontinued.
What do you need to do?
1. Prepare your documents when booking transport
To help us prepare your shipment, please provide the necessary customs documentation when booking transport.
This includes the Sales invoice, sender and recipient details, commodity codes (HS codes), and any required origin documentation or permits.
Send the documents digitally before transport begins.
Missing or incorrect information may delay customs processing and border crossing.
2. Use the sales invoice for goods purchased
For ordinary purchases, the commercial invoice should form the basis of the customs declaration.
Please ensure that the invoice and supporting import documents provide:
- Invoice number and date.
- Seller and buyer details, including the correct importer.
- A precise description of the goods and quantities.
- Sales value and currency.
- Commodity codes (HS codes).
- Delivery terms (Incoterms), including the named place.
- Country of origin.
- Any additional documentation required for the goods.
3. Clearly identify shipments without a sale
For goods supplied without payment, a proforma invoice may be used as supporting customs documentation.
Clearly state the reason for the shipment, such as free-of-charge samples, returned goods or replacement deliveries.
Include the relevant shipment details, quantities, commodity codes and country of origin.
A shipment without payment still needs an appropriate value for customs purposes.
Please contact us if you are unsure which documentation to use.
4. Review your suppliers’ invoicing routines
Make sure your suppliers can provide complete and accurate invoices and import documents before transport begins.
Agree on how and when documents will be shared, and check that descriptions, commodity codes and origin information are correct.
Early access to documentation helps Logi Trans prepare and submit the necessary information on time.
5. Review your delivery terms
We recommend considering FCA (Free Carrier) where appropriate for your shipment.
This allows you, as the buyer, to arrange the main transport and coordinate import customs clearance with your chosen logistics partner.
Clearly agreed responsibilities help ensure that documentation reaches the right parties in time.
Our team can help you assess the practical implications of your delivery terms.
6. Check import restrictions and sanctions
As an importer, you must establish whether your goods are subject to restrictions, sanctions or additional documentation requirements.
Certain goods may require permits or evidence of origin.For example, specific iron and steel products processed in third countries may be subject to additional requirements, depending on the applicable sanctions rules and import route.
Missing documentation can delay clearance or prevent importation. Logi Trans can help clarify the requirements relevant to your shipment.
Reasons for the New Customs Regulations
The Digitoll initiative was introduced for several reasons, including the need for a more practical and efficient legal framework.
The updated terminology and specifications aim to create a more functional set of laws.
Additionally, the new regulations align more closely with EU standards, improve risk assessment, enhance oversight of imports, and replace the former Customs Act with two new laws:
- Law on Goods Movement
- Law on Customs Duty
Gradual Implementation
The implementation of Digitoll is being phased in, with full compliance expected by 01.09.26.
The transition to new customs clearance requirements is already in progress. We encourage businesses to familiarize themselves with the new guidelines.
Benefits of Digital Customs Processing
Digitoll enhances the ability of the Norwegian Customs Service to assess risks before border crossings and provides comprehensive control over goods crossing or transiting through Norway. These digital solutions help manage increasing shipment volumes and associated data efficiently.
Impact on Transport and Industry
The changes introduced by Digitoll will:
- Facilitate smoother border crossings (green light without stopping)
- Increase the number of shipments cleared for free circulation
- Prevent illegal imports, ensuring fair competition
- Protect society from health, environmental, and security threats
- Reduce errors and minimize post-clearance work
Digitoll Impact on Import Procedures
The most significant change is the digital notification and reporting requirement, which necessitates close cooperation between importers and freight forwarders. As an example, Logi Trans can act as your freight forwarder, managing transport arrangements and ensuring that your goods pass through customs with minimal disruption. Accurate data and necessary documentation must be provided well in advance of the goods leaving the exporting country.
Important Information for Importers
The new regulations specifically impact import procedures and impose certain requirements on importers. Understanding the implications of Digitoll for your business is essential to ensure your shipments comply with the new criteria for proper customs clearance. Failure to adhere to these regulations or provide accurate Digitoll data can result in delays and additional costs.
At Logi Trans, we offer comprehensive support to help you understand and apply these new customs procedures effectively.
Our team is ready to assist you with the practical aspects of implementing Digitoll.
Increased Documentation Requirements
Except for certain specific types of shipments, a commercial invoice must accompany your order. The new regulations also include other specific documentation requirements.
Customer Documentation Management
Please note:
- A standard commercial invoice (not a proforma invoice) is required.
- Digitoll defines the correct customs procedures.
Difference Between Commercial and Proforma Invoices
- Commercial Invoice: This is the official invoice that must accompany the shipment and includes payment details for the recipient.
- Proforma Invoice: Used when no payment is required for the shipped item, such as in the case of replacement deliveries or product samples.
Our team ensures smooth and efficient customs clearance for both imports and exports.
Requirements for Power of Attorney
While the power of attorney does not have to be in writing, it is recommended to cover unforeseen situations or changes.
This helps document the relationship during customs clearance or if an audit is conducted by the Norwegian Tax Administration.
Submitting the Power of Attorney
- Ensure the power of attorney includes all necessary information.
- Send it via email, including the company name and organization number in the subject line.
- If further details are needed, the document can be updated before submission.
How Logi Trans Can Assist You
Logi Trans is equipped to support your business in adapting to the new Digitoll requirements. We assist with the accurate submission of data, proper documentation, and compliance with the latest regulations. Our services are designed to facilitate a smooth import process, minimizing disruptions and optimizing your supply chain.